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Manufactured Home Owners Network
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AARP
(American Association of Retired Persons)
The National Survey of Mobile/Manufactured Home Owners


Mobile/Manufactured Home Bills Need More Teeth

(As reported on in 1999. Since that time, new legislation has been introduced to help solve this problem - thanks to AARP - seemingly the only entity taking on this issue)


(Dateline: 1999)
...Hopefully, more protective measurers have been enacted since this original time frame...

A recent AARP (American Association of Retired Persons) survey found that more than three-fourths of new manufactured-housing owners have had significant problems with their homes. Even though 95 percent of these homes carried a warranty, only about a third of the homes with problems were repaired under the warranty, leaving two-thirds of owners to pay for the repairs out of their own pockets or not fix the problem.

With manufactured housing representing more than one-third of all single family homes being sold today and providing housing for more than 19 million people (44 percent age 50 or older), Congress is seeking to update the 1974 Manufactured Housing Act. Yet the current legislation fails to address key consumer concerns with regard to safety, quality and warranty protections. Moreover, it gives individual states exclusive authority over installation standards.

AARP's survey shows current federal standards for the manufacturing of manufactured homes are not adequately enforced nationwide. AARP believes new legislation must include a comprehensive warranty and a guarantee of proper installation.

For many people, manufactured housing is the gateway to the American dream of owning a home. But without national standards for safety, quality and installation, plus enforceable warranty protections, that dream can quickly become a nightmare.

If you have a complaint against a seller or manufacturer of manufactured housing, use the following toll-free numbers to call the U.S. Department of Housing and Urban Development at (800) 927-2891 or the Federal Trade Commission at (877) 382-4357. I urge you to contact your members of Congress to tell them how important national standards and enforceable warranty protections are for consumers.

John Sisker
Founding Director

Manufactured Home Owners Network

 

AARP to the Rescue

To: John Sisker, Founding Director:
Manufactured Home Owners Network
From: Martin Corry, Director, Federal Affairs, AARP
Subject: Pending Legislation Affecting Manufactured Housing Homeowners

Congress is expected to act soon on legislation to revise and update the Manufactured Housing Construction and Safety Standards Act of 1974, which regulates the manufactured housing (mobile home) industry. The House Banking Subcommittee on Housing will hold a hearing on HR1776. Title VII of HR1776 contains the same language as HR710, the "stand-alone" manufactured housing bill that was introduced by Representative Rick Lazio. A Senate hearing on S1452, introduced by Senator Richard Shelby, will follow soon thereafter. The House and Senate bills are very similar to one another.

AARP has been monitoring the progress of these proposals. As many of you are aware, the current Congressional proposals to revise the Act fall short in addressing the concerns of consumers regarding safety and quality protections.

As an organization representing owners of manufactured homes, we thought you might find our analysis of these bills and our suggestions for improvement of interest. An information sheet is attached. If you share our concerns, you may want to contact members of your association and urge them to contact their US Representative and Senators as soon as possible. You may have already alerted your association members to problems in this legislation. Since Congressional hearings will be taking place soon, there is an urgent need for Members of Congress to hear from their constituents about how the proposed legislation will affect them.

If you have any questions or are in need of further information, please feel free to contact Debra Alvarez or Roy Green of AARP's Federal Affairs staff by phone at (202) 434-3800, or by fax at (202) 434-3758.

 

Consumer Concerns Regarding Manufactured Housing Legislation

"Consensus Committee"

1. Concern:
HR710, Title VII of HR1776, and S1452 will create a "consensus committee" to make recommendations to the Secretary of the Department of Housing and Urban Development (HUD) regarding manufactured housing construction safety and quality standards. The current bills heavily weight this committee in favor of the manufactured housing industry, leaving homeowners with little representation.

Recommendation:
The number of members on the consensus committee representing homeowners and other consumer interests should be increased so that there are equal numbers of representatives of 1) homeowners/consumers, 2) industry, and 3) public officials/general interest.



2. Concern:
HR710, Title VII of HR1776 and S1452 would allow the consensus committee to recommend enforcement standards to the Secretary of HUD. This would create a likely conflict of interest by which a group (the manufactured housing industry) proposes enforcement standards under which they themselves will be regulated. With an industry-dominated consensus committee, it would be a clear case of the fox guarding the hen house.

Recommendation:
The consensus committee should have authority to make recommendations to the HUD Secretary regarding construction and safety standards only, not enforcement standards.

 

Warranties...

1. Warranties for Manufacturing

Concern:
Neither current law nor proposed legislation (HR710, Title VII of HR1776, and S1452 provide warranties protecting against manufacturing defects in manufactured housing.

Recommendation:
Manufacturers should be required to provide a 5-year warranty against all defects, including; those defects in plumbing, electrical, air distribution, structural systems, parts and labor. These warranties should be fully enforceable.

 

2. Warranties for Installation

Concern:
Neither current law nor proposed legislation (HR710, Title VII of HR1776, and S1452 provide warranties protecting against defects resulting from improper installation.

Recommendation:
Retailers should be required to provide a 2-year warranty covering problems resulting from faulty installation. These warranties should be fully enforceable.



AARP NEWS
American Association of Retired Persons

MORE THAN THREE IN FOUR MANUFACTURED HOMES HAVE PROBLEMS.

NEW AARP SURVEY OF OWNERS FINDS PENDING LEGISLATION
WILL NOT PROTECT CONSUMERS.


For further inquiry, contact AARP Communications
601 E. Street, NW
Washington, DC 20049
(202) 434-2560
Fax: (202) 434-2588
www.aarp.org

CONTACT:
Nancy Thompson or Dave Nathan
(202) 434-2560

WASHINGTON, DC -- More than three quarters of owners of manufactured housing -- often called mobile homes -- have had significant problems with their home, a new survey commissioned by AARP shows.

Nearly three-fifths of the owners -- 57 percent -- say that they have multiple problems involving construction, installation, systems, or appliances of their homes, the survey finds.

And while 95 percent state that their manufactured home carried a warranty, only about one-third of homes with problems were successfully repaired under that warranty, the owners say. About one-third of the owners report that they fixed the problem at their own expense. In the remaining third of cases, nothing at all was done, and the problem continues, according to the survey.

The AARP survey, conducted in May and June, comes against a backdrop of renewed Congressional interest in manufactured housing. Legislation now before Congress would update the federal 1974 Manufactured Housing Act.

According to the US Census Bureau, 44 percent of mobile home owners are age 50 and older.

Noting that current federal standards for manufacturing of manufactured homes are not adequately enforced nationwide, AARP President Joe Perkins said at a news conference here today:

"Manufactured housing is affordable housing, but there is more to affordability than a low price. Manufactured home buyers are not protected sufficiently now and will not be in the future without tougher standards."

Perkins said the new survey dramatically points out the need for new standards and enforceable warranties. "AARP believes that for the legislation to adequately protect consumers, it must include, among other provisions, a requirement for a comprehensive manufactured housing warranty and a guarantee of properly performed installation," Perkins said. He urged Congress to act quickly to protect future buyers.

Across the United States, mobile/manufactured homes represent more than one-third of single-family homes now being sold, the survey states. Mobile/manufactured homes provide housing for approximately seven percent of the population, as owners and renters. Census figures show that, in 1998, 43 percent of all mobile homes were in the Southeast United States and 23 percent more in the Southwest. Fourteen percent were in the West, 12 percent in the Midwest, and eight percent in the Northeast.

 

Among the other key findings of the study:

-The most frequently-mentioned problems home owners had with their homes were improper fit or finish of interior parts, such as cabinets (37 percent); improper fit (or leaks) in doors or windows (35 percent); and problems with actual construction such as cracks or separation of walls (31 percent). Fifteen percent say they experienced problems with setup or installation of the home.

-Most poll respondents (61 percent) say that the problems of greatest concern occurred during the first year of ownership. Nearly 30 percent more say that the problems developed in the first five years.

The random telephone survey was of manufactured housing owners who had purchased new homes within the last eight years, and was conducted for AARP by National Family Opinion Research. The survey sample was drawn from a nationally representative panel of approximately 35,000 adults whose mobile home is their primary residence. Based on a sample of 933 respondents, the survey had a potential sampling error of plus or minus three percent.

AARP is the nation's leading organization for people 50 and older. It serves their needs and interests through information and education, advocacy, and community services, which are provided by a network of local chapters and experienced volunteers throughout the country. The organization also offers members a wide range of special benefits and services, including Modem Maturity magazine and the monthly Bulletin.


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